Privacy & Cookies
Privacy & Cookies Policy
(in effect from 27th March 2019)
Shaun Higgins Coaching (here referred to as ”us", "we” or "our") operates the website shaunhiggins.net (here referred to as the “Service”), used by Service users (here referred to as “you” or “your”). This policy outlines our policies regarding the collection, use and disclosure of data relating to you when you use our Service. It also outlines the options available to you to manage the use of your Personal Data.
Service is the website operated by Shaun Higgins Coaching.
Personal Data refers to any information about a living individual who can be personally identified from such data (from part, full or a combination of data), to which we have access or potential access.
Usage Data refers to any data collected automatically, either generated by the use of the Service or from the Service infrastructure (e.g. the Service collects data on unique page visits by Service users).
Cookies are small files stored on your device (computer or mobile device).
Data Processors (or Service Providers) refers to any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
A Data Subject (or User) refers to any living individual who is using our Service and is the subject of Personal Data.
Data Collection and Use
We collect several different types of information for various purposes to offer and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Certain Cookies and usage data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or the instructions we provide.
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Purpose of Data Collection
Shaun Higgins Coaching uses the collected data for various purposes:
To offer and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods,
services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
General Cookie categories:
Persistent Cookies are capable of providing our Service with user preferences, settings and information for future visits by the same visitor, in order to streamline and enhance your user experience
Session Cookies provide support to our Service for the duration of your visit (or session) only, such as enabling site security to be maintained or measure our website’s performance
Cookies can also be sub-categorised as:
Strictly Necessary Cookies, that enable the essential running of our Service and therefore cannot be turned off. Without these cookies, our Service cannot be provided. These cookies do not gather any Personal Data information about you
Performance Cookies, that enable us to monitor & improve the performance of our Service. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular
Functionality Cookies, allow our Service to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. The information these cookies collect is usually anonymised
Our Service is hosted by the Wix.com online platform. Cookies specific to Wix.com are:
svSession: a Peristent Cookie that Identifies unique visitors and tracks visitors' sessions on site
hs: a Session Cookie with Security functionality
XSRF-TOKEN: a Session Cookie with Security functionality
smSession: a Cookie persistent for two weeks that identifies logged in site members
TSxxxxxxxx (x = random number/letter): a Session Cookie with Security functionality
TSxxxxxxxx_d (x = random number/letter): a Session Cookie with Security functionality
RequestID: a Session Cookie that tracks visitor behaviour and measures site performance
Your Management of Cookies
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
Shaun Higgins Coaching may process your Personal Data because:
• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law
Retention of Data
Shaun Higgins Coaching will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside of the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Disclosure of Data
Shaun Higgins Coaching may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of Shaun Higgins Coaching
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Shaun Higgins Coaching aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Shaun Higgins Coaching relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals as Service Providers to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Most notably, our Service is hosted by Wix.com online platform, enabling us to offer and maintain our Service to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We do not use any third-party Service Providers to monitor and analyse the use of our Service. Should this change, this policy will be updated.
Links to Other Sites
Privacy of Children
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.